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Capabilities

See the situation clearly before choosing the method.

Fugue practices three disciplines: strategic foresight, strategy design and organization design. An engagement begins with the situation your team is in, and that situation decides where the work starts and which methods it uses.

01

See what is coming

Strategic Foresight

Make the future you want the probable one.

A leadership team builds the capacity to notice change at the edges of its market, to imagine and write the futures that change could produce, to test its strategy against each of them, and to place the bets that make the future it intends.

Strategic Foresight in full

Situations it answers

  • Innovation programs that generate activity without outcomes.
  • A strategy that assumes one future.
  • Investment aimed at symptoms while the constraint that governs the result goes untouched.

How the work runs

A steady operating rhythm moves a signal from the edge of the market to a decision.

  1. 01

    Notice

    People closest to customers and the market see change first. Continuous discovery gives what they see a shared place to meet.

  2. 02

    Distinguish and connect

    Signal synthesis separates the differences that matter from noise and connects what different functions are seeing.

  3. 03

    Contend

    Assumption testing puts the beliefs the plan rests on against the evidence before money is spent.

  4. 04

    Probe

    The team writes two to four futures its market could produce and runs the strategy and its largest commitments through each one.

  5. 05

    Revise and circulate

    What the team learned reaches the room where capital is committed, the strategy is revised, and the rhythm runs again.

Methods

  • Horizon scanning (STEEP and PESTEL)
  • CIPHER weak signal detection
  • Futures wheel
  • Three horizons
  • Scenario planning
  • Backcasting
  • Threatcasting
  • Contextual inquiry
  • Ethnographic futures interviews
  • Jobs to be done
The practice, its methods and the research behind it, on ForesightOps

The diagnostic

Can we see signals of change?

Sensing Gap Diagnostic

Twenty-seven questions across seven capabilities and seven conditions, scoring how the organization observes, interprets, imagines futures, experiments and learns.

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What the organization keeps

  • A signal registry with owners and a rhythm for keeping it
  • A scenario set the strategy has been tested against
  • Bets marked robust or fragile across the futures
  • Early-warning indicators with the owners who watch them

Workshops and keynotes

Client work

02

Make better bets

Strategy Design

A strategy made of real choices, designed to be revised on purpose.

A leadership team decides where the organization will commit its people, money and attention when it cannot see the whole field, and coordinates those commitments so they advance a shared purpose. Fugue practices it as Applied Adaptive Strategy.

Strategy Design in full

Situations it answers

  • Strategy that is not translating into execution.
  • A plan and a budget where a strategy should be.
  • Investment aimed at symptoms while the constraint that governs the result goes untouched.

How the work runs

A strategy is designed in five linked spaces, from what the organization aims for to the system that keeps it in force.

  1. 01

    Winning aspiration

    What the organization is trying to achieve, stated clearly enough to choose against.

  2. 02

    Where to compete

    The markets, customers and offers the organization will pursue, and the ones it will leave alone.

  3. 03

    How to win

    The logic of advantage in each place, and the one challenge to take on first while other good ideas wait.

  4. 04

    Capabilities

    What the choices require, sorted into what the organization has, what it is extending and what it does not yet have.

  5. 05

    Operating system

    The owners, measures and review rhythm that keep the strategy in force and revise it on purpose.

How the constraint is found

Every system has a constraint, and the work finds it first.

  1. DiagnoseFind the constraint before touching anything.
  2. MapTrace every handoff, wait, rework and approval gate.
  3. ExploitDraw the most from the existing constraint before investing.
  4. ElevateRaise the constraint, then find the next one.

Methods

  • Value chain mapping
  • Competitive terrain mapping
  • Assumption mapping
  • Constraint diagnosis
  • Value stream mapping
  • The strategy cascade
  • Strategy deployment (Hoshin Kanri, X matrix, A3)
  • Three horizons portfolio
  • Safe-to-fail probes
  • Lean portfolio management
Adaptive strategy, its design spaces and the five questions for reviewing a plan, on ForesightOps

The diagnostic

Do we agree on the situation?

Strategy and Competitive Terrain

Environmental forces, competitive positions, the assumption inventory, blind spots and the value chain, mapped with the leadership team and tested against what the organization actually does.

What the organization keeps

  • A one-page strategy with the one challenge it takes on first
  • A map of the organization’s position
  • An assumption register with its running tests
  • A deployment matrix with a named owner for each commitment
  • The list of good ideas that wait

Workshops and keynotes

Client work

03

Design the conditions

Organization Design

Design the organization around the decisions that run the business.

A leadership team designs the conditions in which strategy is made and remade: the roles, rhythms, rituals and constraints, the decision rights and the feedback that let people make consequential choices well together.

Organization Design in full

Situations it answers

  • Operating models that slow decisions and blur accountability.
  • Artificial intelligence and automation investments without a clear economic case.
  • Organizations that cannot show who is accountable when a system decides.
  • A new team or lab to stand up and make part of the organization.

How the work runs

Outcome-Owned Architecture rebuilds the organization around the outcomes it owes, with the decision as the unit of design.

  1. 01

    Map the decision seams

    Find where work waits between functions and where decisions queue before anything moves.

  2. 02

    Classify each decision

    Decide who should own each one: a person, a team, or a system working inside a written policy.

  3. 03

    Screen and rank

    Screen each proposed change for delivery, security, compliance and governance risk with PRISM before it is ranked.

  4. 04

    Price and sequence

    Price each move by its value against its cost and risk with the Outcome Earned Economic Model, and sequence the moves.

Where a system or an AI agent decides, the team writes what it will not decide and when it hands up to a person. Outcome-Owned Architecture and the Outcome Earned Economic Model are the work of Jamie Bernard and William Haas Evans. PRISM was created by William Haas Evans.

Methods

  • Decision-rights mapping
  • Operating model design
  • Judgment boundaries
  • Service blueprinting
  • Journey mapping
  • Value stream mapping
  • Flow and work-in-progress limits
  • Team charters
  • Transition design
  • Portfolio and program risk (PRISM)
Outcome-Owned Architecture, the decision boundary and the economic model, on ForesightOps

The diagnostics

Can we deliver outcomes predictably?

Delivery Maturity Diagnostic

How the organization defines, plans, prioritizes, executes, measures, communicates and improves, scored against observable practice.

Where is risk hidden?

Portfolio and Program Risk (PRISM)

Nine dimensions across a delivery lens and a security, compliance and governance lens, where one weak dimension is a critical finding whatever the average says.

What the organization keeps

  • A decision inventory with a named owner for each outcome
  • Written judgment boundaries for every system that decides
  • The operating rhythm in which owners report
  • Service blueprints and value streams with their measures
  • An investment case for each move, ranked by risk-adjusted value

Workshops and keynotes

Client work

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